Privacy Policy

Company Name: RAVENRY PTE. LTD.

Registered Address: 10A Bendemeer Road, #29-109, Bendemeer Light, Singapore 331010

Email: info@theravenry.com

For the purposes of applicable data protection laws, Ravenry is the data controller of your personal data unless stated otherwise.

We may collect the following personal information from you:

• First name
• Last name
• Email address
• Phone number

We may also automatically collect certain technical and usage information when you use our website, such as:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Date and time of visits
• Interactions with our website, ads, and forms

We collect personal information in the following ways:

• When you fill out a form on our website
• When you contact us by email or through our website
• When you interact with our ads or remarketing campaigns
• Through cookies, analytics tools, and similar tracking technologies
• Through security tools such as Invisible reCAPTCHA

We may use your information for the following purposes:

• To respond to your enquiries
• To provide information about our services, reports, and offerings
• To communicate with you for business development and customer support
• To improve our website, marketing, and user experience
• To measure website traffic and campaign performance
• To run advertising and remarketing campaigns
• To prevent spam, abuse, and fraudulent activity
• To comply with legal obligations
• To establish, exercise, or defend legal claims

If the GDPR applies to your personal data, we rely on one or more of the following legal bases:

• Consent: where you have given us consent to process your information
• Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our website, marketing our services, and securing our systems
• Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you
• Legal obligation: where we must process your information to comply with applicable law

We use cookies and similar technologies to operate our website, understand how visitors use it, and support advertising and remarketing.

These may include:

• Google Analytics to analyse website traffic and user behaviour
• Google Ads for advertising, conversion tracking, and remarketing
• LinkedIn Ads for advertising, conversion tracking, and remarketing
• Other similar tools and tags used for campaign measurement and audience building

These technologies may collect information such as your IP address, browser, device identifiers, pages visited, time spent on pages, and interactions with our website or ads.

You can control cookies through your browser settings. If required by law, we will seek your consent before placing non-essential cookies or similar technologies on your device.

We may use third-party platforms such as Salesforge.ai and Bento to manage communications, outreach, and email marketing.

If you submit your information to us, we may use these platforms to contact you about our services, updates, insights, reports, or other relevant business communications, where permitted by law.

You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at info@theravenry.com.

Users may pay for our products or services via bank transfer.

We do not process card payments directly through our website based on the information currently provided. If you make a payment by bank transfer, we may receive payment-related details necessary to verify and reconcile your payment, such as your name, bank reference, invoice details, and transfer confirmation.

We may share your information with:

• Service providers who help us operate our website, analytics, communications, and marketing
• Advertising and remarketing partners, such as Google and LinkedIn
• IT, hosting, and website support providers
• Professional advisers, such as lawyers, auditors, or consultants
• Government authorities, regulators, or law enforcement where required by law
• Other parties in connection with a business transfer, merger, acquisition, or restructuring

We do not sell your personal information for money.

However, some uses of cookies or advertising technologies may be considered "sharing" under certain privacy laws, including California law, where data is used for cross-context behavioural advertising.

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to enquiries
• Maintain our business records
• Provide services
• Comply with legal, tax, accounting, or reporting obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your personal data, we will delete it or anonymise it where appropriate.

If the GDPR applies to you, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict our processing of your data
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Request data portability
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at info@theravenry.com.

If you are a California resident, and to the extent the CCPA/CPRA applies to us, you may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Request access to the personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of your personal information
• Limit the use and disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising your privacy rights

Categories of personal information we collect

We may collect the following categories of personal information:

• Identifiers, such as your name, email address, phone number, IP address, and online identifiers
• Internet or network activity information, such as browsing activity and interactions with our website or ads
• Commercial information, such as information relating to your interest in our services or transactions by bank transfer
• Inferences drawn from your interactions with our website, ads, or communications

Sensitive personal information

Based on the information you provided, we do not intentionally collect sensitive personal information for the purpose of inferring characteristics about you.

Sale or sharing

We do not sell personal information for monetary consideration. We may, however, use advertising and remarketing tools that may constitute "sharing" under California law.

Exercising California rights

To exercise your California privacy rights, please contact us at:

Email: info@theravenry.com

Please include enough information for us to verify your request and respond appropriately.

In accordance with the California Online Privacy Protection Act, users may visit our website anonymously.

Our Privacy Policy link should be clearly accessible on our website.

If we make material changes to this Privacy Policy, we will post the updated version on this page and update the Effective Date above.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Because there is no consistent industry standard for recognising or honouring Do Not Track signals, our website currently does not respond to browser Do Not Track signals.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at info@theravenry.com, and we will take reasonable steps to delete that information.

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at:

RAVENRY PTE. LTD.

10A Bendemeer Road, #29-109, Bendemeer Light, Singapore 331010

Email: info@theravenry.com